Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

This Privacy Policy explains how Duke’s Picks, operated by NexCore Consulting LLC (“we,” “our,” “us”), collects, uses, and protects your personal information when you access our website, live events, or related services (collectively, the “Services”).

By using our Services, you consent to this Privacy Policy and the collection and use of information as described below.

1. Who We Are

Duke’s Picks is a digital content and live event platform operated by NexCore Consulting LLC, a U.S.-based limited liability company.

All data collection, storage, and communication related to Duke’s Picks are managed by NexCore Consulting LLC and its authorized service providers, including but not limited to GoHighLevel (“GHL”) for membership and email automations, and Stripe for payment processing.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

When you purchase access or register for a Duke’s Picks event, we may collect:

Name

Email address

Payment and billing information (handled securely via Stripe)

Username and password (for member portal access)

Communication preferences and any messages you send to our support team

B. Automatically Collected Information

We may automatically collect:

Device type, browser, and operating system

IP address and general location

Date/time of access and usage activity on our site

Cookies and analytics data (e.g., via Google Analytics or similar tools)

C. Third-Party Integrations

We use trusted platforms to facilitate our Services, including:

GoHighLevel (CRM and Membership Platform)

Stripe (Payment Processor)

YouTube (Livestream Hosting)

Mailgun or LC Email (Email Sending Infrastructure)

These third parties may collect and process data according to their own privacy policies.

3. How We Use Your Information

We use your information to:

Process and fulfill your event registration and payments

Send confirmation emails, reminders, and updates

Provide access to livestreams and replays

Respond to support requests

Improve our products, content, and user experience

Send promotional communications (only if you opt in)

Comply with applicable legal or regulatory requirements

4. How We Protect Your Information

We use industry-standard security measures to safeguard your data, including:

Encrypted data transmission via HTTPS

Secure payment processing through Stripe (we never store credit card details)

Limited staff access to personal data on a need-to-know basis

Email authentication (SPF, DKIM, DMARC) to ensure legitimate communication

While we take all reasonable precautions, no online system is completely secure. You acknowledge and accept that you share information at your own risk.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged into your member account

Track website traffic and analytics

Personalize your experience

You can manage or disable cookies through your browser settings, but some site features may not function properly without them.

6. Email Communications

By purchasing or signing up for a Duke’s Picks event, you agree to receive:

Transactional emails (order confirmations, access instructions, event reminders)

Service-related communications (important updates or policy changes)

You may also choose to opt in to:

Marketing emails (new events, offers, or updates from Duke’s Picks)

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any message.
Transactional emails cannot be unsubscribed from, as they are necessary for your purchase or account.

7. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your information only with:

Service providers (GHL, Stripe, YouTube, Mailgun, etc.) who help operate our Services

Legal authorities, if required to comply with law or enforce our Terms & Conditions

Successors in the event of a business merger or acquisition (with notice provided)

All service providers are required to handle your information securely and only for authorized purposes.

8. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your data

Correct inaccuracies in your personal information

Request deletion of your personal data

Withdraw consent for certain data processing

Opt out of marketing communications

To make a request, email us at [email protected].
We will respond to all legitimate requests within 30 days, as required by applicable law.

9. Retention of Data

We retain your information only as long as necessary to:

Provide access to purchased content

Comply with legal and accounting obligations

Resolve disputes or enforce our Terms

If you close your account or unsubscribe, we may retain minimal information to prevent fraud or comply with tax regulations.

10. Payments

All payments for Duke’s Picks events are processed securely via Stripe.
We do not store or have access to your full credit card number. Stripe handles all cardholder data in compliance with PCI-DSS standards.

Your payment details are transmitted directly to Stripe and are governed by their Privacy Policy.

11. Children’s Privacy

Our Services are intended for adults 18 years or older.
We do not knowingly collect or solicit personal data from anyone under 18.
If you believe a minor has provided us information, please contact [email protected], and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last Updated” date.
Your continued use of our Services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

For any questions, data requests, or privacy-related concerns, contact:

Duke’s Picks Privacy Team
Operated by NexCore Consulting LLC
Email: [email protected]

14. Governing Law

This Privacy Policy is governed by the laws of the State of Nevada, United States.Effective Date: October 2025
Last Updated: October 2025

This Privacy Policy explains how Duke’s Picks, operated by NexCore Consulting LLC (“we,” “our,” “us”), collects, uses, shares, and protects your personal information when you access our website, community, subscription services, livestreams, or related digital products (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy and the collection and use of information as described below.

1. Who We Are

Duke’s Picks is a digital education, analysis, and community platform operated by NexCore Consulting LLC, a U.S.-based limited liability company.

Data related to Duke’s Picks is managed by NexCore Consulting LLC and authorized third-party providers, including (but not limited to):

GoHighLevel (CRM, membership platform, automations)

Stripe (payment processor)

YouTube or Vimeo (livestream hosting)

Mailgun or LC Email (email delivery)

Google Analytics, Meta Pixel, or other analytics tools

Each third party processes data under its own privacy policy.

2. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly

When you register, subscribe, or contact us, we may collect:

Full name

Email address

Billing and payment details (processed by Stripe)

Username and login credentials

Your communication preferences

Support messages or inquiries

Content you voluntarily post inside our private community (see Section 7)

B. Information Collected Automatically

When you use our website or Services, we may collect:

IP address and approximate location

Browser type, device type, operating system

Pages viewed and actions taken

Log files, timestamps, and usage data

Cookies, pixels, and analytics data

Referring URLs or ad campaign data

C. Information from Third-Party Integrations

Third-party providers may collect and process data when you:

Make a payment

Log into your membership portal

View livestreams

Receive emails

Engage with marketing content

We do not control and are not responsible for third-party privacy practices.

3. How We Use Your Information

We use your information to:

Process and manage subscriptions, payments, and renewals

Provide access to livestreams, replays, community features, and membership content

Authenticate your account and prevent unauthorized access

Respond to support tickets or inquiries

Improve user experience, Services, and platform performance

Send transactional emails, updates, and important notices

Send marketing communications (if you opt in)

Conduct analytics and measure Service performance

Enforce our Terms & Conditions and protect the platform

We do not sell or rent your personal information.

4. How We Protect Your Information

We use industry-standard safeguards to protect your data, including:

HTTPS encryption

Secure, PCI-compliant payment processing through Stripe

Limited staff access to sensitive data

Authentication tools (SPF, DKIM, DMARC)

Encrypted storage and secure server configuration

However, no online system is completely secure. You use our Services at your own risk.

5. Cookies, Pixels & Tracking Technologies

We use cookies and similar technologies to:

Keep you logged into your member account

Enable core site functionality

Measure traffic, analytics, and ad performance

Personalize user experience

Support retargeting/remarketing ads (Google, Meta, etc.)

You may disable cookies or tracking in your browser settings, but the Services may not function properly if you do.

6. Email Communications

When you register or purchase, you agree to receive:

Required Emails

Purchase confirmations

Access instructions

Community updates

Subscription notices (renewal, cancellation, failed payment)

Policy updates

Optional Emails

Marketing announcements

New product launches

Offers and promotions

You may unsubscribe from marketing emails at any time.
You cannot unsubscribe from required transactional emails.

7. User-Generated Content (UGC) in the Community

When you post content inside the Duke’s Picks community or VIP area, you understand and agree that:

Your posts are visible to other active members

We may moderate or remove content that violates our Terms

You maintain ownership of your content

You grant us a non-exclusive, royalty-free license to display, store, or use your posts internally for platform management

Use of Community Content for Marketing

We may use excerpts from community discussions to highlight general member experiences only in anonymized form (e.g., “A member shared…”).

We will never display your:

Full name

Username

Identifying information

unless you give us explicit written permission (e.g., submitting an official testimonial or review).

8. Data Sharing & Disclosure

We may share your information only with:

Service providers necessary to operate the platform

Legal authorities if required by law

Successors in the event of a merger or acquisition

We do not sell personal information.

All third parties are required to handle data securely and for authorized purposes only.

9. Your Rights

You may have the right to:

Request a copy of your personal data

Correct inaccurate information

Request deletion of your data (subject to legal obligations)

Withdraw consent where applicable

Limit or object to data processing

Opt out of marketing communication

To exercise your rights, email [email protected].
We respond to valid requests within 30 days.

10. Data Retention

We retain data only as long as necessary to:

Provide access to purchased or active subscriptions

Comply with legal, tax, or accounting requirements

Prevent fraud and enforce our Terms

If you cancel your subscription or close your account, we may retain minimal information as required by law.

11. Payments

All payments are securely processed through Stripe.
We do not store or have access to your full credit card information.

Stripe handles all cardholder data in accordance with PCI-DSS standards.

12. Children’s Privacy

Our Services are for adults age 18+ only.
We do not knowingly collect or store information from children under 18.

If a minor has provided personal information, contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will reflect the latest version.

Continued use of our Services after changes constitutes acceptance of the updated policy.

14. Contact Us

For any privacy questions or data requests, contact:

Duke’s Picks Privacy Team
Operated by NexCore Consulting LLC
Email: [email protected]

15. Governing Law

This Privacy Policy is governed by the laws of the State of Nevada, United States.